AIRLINES REGULATIONS

PROHIBITED ARTICLES

Passengers are not permitted to carry the following articles into the security restricted area and the cabin of an aircraft:

a. Guns, Firearms and Weapons

Any object capable, or appearing capable, of discharging a projectile or causing injury, including: All firearms (pistols, revolvers, rifles, shotguns etc), replica and imitation firearms, component parts of firearms (excluding telescopic sighting devices & sights), Air pistols, rifles and pellet guns, signal flare pistols, starter pistols, toy guns of all types, ball bearing guns, industrial bolt and nail guns, cross bows, catapults, harpoon & spear guns, stun or shocking e.g. cattle prods, ballistic conducted energy weapons (taster), lighters shaped like a firearm.

b. Pointed/ edged Weapons & Sharp Objects:

Pointed or bladed articles capable of causing injury, including:

Axes & hatchets, arrows & darts, crampons, harpoons & spears, ice axes & ice picks, ice skates, lockable or flick knives with blades of any length, knives, including ceremonial knives, with blades of more than 6 cm, made of metal or any other material strong enough to be used as a potential weapon, meat cleavers, machetes, open razors and blades (excluding safety or disposable razors with blades enclosed in cartridge), sabres, swords & swordsticks, scalpels, scissors with blades more than 6 cm in length, ski and walking/ hiking poles, throwing stars, tradesman’s tools that have the potential to be used as a pointed or edged weapon e.g. drills and drill bits, box cutters, utility knives, all saws, screwdrivers, crowbars, hammers, pliers, wrenches/ spanners, blow torches.

c. Blunt instruments

Any blunt instrument capable of causing injury, including:

Baseball and softball bats, clubs or batons- rigid or flexible e.g. Billy clubs, blackjacks, night sticks & batons, cricket bats, golf clubs, hockey sticks, lacrosse sticks, kayak and canoe paddles, skateboards, billiard, snooker and pool cues, fishing rods, martial arts equipment e.g. knuckle dusters, clubs, coshes, rice flails, num chucks, kubatons, kubasaunts.

d. Explosives and flammable Substances

Any explosive or highly combustible substances which poses a risk to the health of passengers and crew or the security/ safety of aircraft or property, including:

Ammunition, blasting caps, detonators & fuses, explosives and explosive devices, replica or imitation explosive material or devices, mines & other explosive military stores, grenades of all types, gas & gas containers e.g. butane, propane, acetylene, oxygen- in large volume, fireworks, flares in any form and other pyrotechnics (including party poppers and toy caps), non safety matches, smoke generating canisters or cartridges, flammable liquid fuel e.g. petrol/ gasoline, diesel, lighter, fluid, alcohol, ethanol, aerosol spray paint, turpentine & paint thinner, alcoholic beverages exceeding 70% by volume (140% proof).

e. Chemical and Toxic substances

Any chemical or toxic substances which poses a risk to the health of passengers and crew or the security/ safety of aircraft or property, including:

Acids and alkalis e.g. spoilable ‘wet’ batteries, corrosive or bleaching substances- e. g. mercury, chlorine, disabling or incapacitating sprays- e. g. mace, pepper spray, tear gas, radioactive material- e. g. medicinal or commercial isotopes, poisons, infections or biological hazardous material- e. g. infected blood, bacteria and viruses, material capable of spontaneous ignition or combustion, fire extinguishers.

The Following articles shall not be placed in hold baggage:

Explosives, including detonators, fuses, grenades, mines and explosives, gases: Propane, butane, flammable liquids, including gasoline, methanol, flammable solids and reactive substances, including magnesium, fire lighters, fireworks, flares, oxidizers and organic peroxides, including bleach, car body repair kits, toxic or infectious substances, including rat poison, infected blood, radioactive material, including medicinal or commercial isotopes, corrosives, including mercury, vehicle batteries, vehicle fuel system components which have contained fuel.

DENIED BOARDING DUE TO OVERBOOKING

In those countries where Denied Boarding Compensation regulations are in force, carriers operate compensation plans for passengers with confirmed reservations who are denied boarding because of non-availability of seats caused by overbooking. Details of these plans are available at the airlines’ offices.

On the 26th January 2004 the European Union approved the amendment of the Regulation for the additional protection and compensation of the Airlines passengers who are denied boarding due to delayed departure or cancellation of a flight. The new Regulation EC 261/ 2004 is in effect as from the 17th of February 2005, annuls the regulation EEC 295/ 1991 and applies to passengers travelling from/ to state members of the EU by an EU carrier on a scheduled and/ or charter flight. In case of a Code Shared flight the libility encumbers the operating carrier.

GENERAL INFORMATION

  • If you have been waitlisted by any of your Agencies, this waiting list does not apply at the airport where a new waiting list starts two (2) hours prior to departure for Domestic flights and three (3) hours for International flights.

  • OA assumes no responsibility for the loss of a connection on an International flight caused by a delay on a Domestic flight for which a separate ticket has been issued and vice versa.

ATTENTION ID OR PASSPORT IS REQUIRED FOR YOUR BOARDING

GOVERNMENT IMPOSED TAXES, FEES, CHARGES

The price of this ticket may include taxes and fees which are imposed on air transportation by government authorities. These taxes and fees, which may represent a significant portion of the cost of air travel, are normally shown separately in the «tax» box(es) of this ticket, they change constantly and can be imposed or altered after the date we have issued your ticket. You may be required to pay taxes or fees not already collected.

RECONFIRMATION

You must reconfirm onward or return reservations at least 72 hours before departure of your flight. If you fail to reconfirm, your reservation(s) may be automatically cancelled.

IMPORTANT NOTICE FOR DOMESTIC AND INTERNATIONAL SERVICES

  • Only one piece of carry-on baggage is authorized in the cabin.

  • Check your baggage weight and contents, transportation regulations for pets that you might want to take along, travel documents, entry requirements, with us or our authorized agents.

  • In case a passenger cancels the reservation mentioned on the ticket cancellation fees apply according to the restriction of the fare. For any further details please contact OA offices or your Travel Agent. A requested change of reservation, i.e. cancellation, change of date or flight, will be valid once endorsed and signed on the ticket by OA authorized staff only. This also includes changes requested by phone.

If you fail to cancel a booking before the check-in deadline for your flight and do not show up for the flight, your onward or return journey may be automatically cancelled.

  • For Domestic flights: if the passenger does not show up to travel the cancellation charge is EUR 30,00

  • Domestic tickets: no refund or replacement will be made in case your ticket is lost.

Please note that your flight will be closed half an hour before the scheduled time of departure.

CONDITIONS OF CONTRACT WITHIN GREECE

As used in this contract «ticket» means «Passenger Ticket and Baggage Check». «Damage» includes death, injury, delay, loss or other damage or whatsoever nature arising out of or in connection with carriage or other services performed by Carrier incidental thereto.

Carriage within Greece is subject to the rules and limitations relating to liability, established by the Greek Code of Air Law (Law 1815/88) limiting Carrier’s liability to: a) in case of injury or death during the transportation of persons up to the amount of 11738,81 EURO for each passenger; b) in case of total or partial loss, damage or delay of checked baggage the amount of 11,74 EURO per kilo; c) Carriers obligation for indemnification cannot exceed the amount of 88,00 EURO for the total of the items carried by each passenger, unless a higher value is declared in advance and additional charges are paid pursuant to Carrier’s tariffs or regulations. In that event the liability of Carrier shall be limited to such declared value. In no case shall the Carrier’s liability exceed the actual loss suffered by the passenger. All claims are subject to proof or amount of loss.
The amounts of limit shown above can be raised or decreased by a decree.

Subject to the foregoing: (a) Carrier is not liable for damage to passenger or unchecked baggage unless such damage is caused by the negligence of Carrier. (b) Carrier is not liable for any damage directly and solely arising out of its compliance with any laws, government regulations, orders or requirements, or from failure to passenger to comply with same. (c) Any exclusions or limitations of liability of Carrier under these conditions shall apply to agents, servants or representatives to the carrier and also to any person whose aircraft is used by carrier for carriage and his agents, servants or representatives.

Checked baggage carried hereunder will be delivered to the bearer of the baggage check upon payment of all unpaid sums due to Carrier under Carrier’s contract of carriage or tariff. In case of damage to baggage complaint must be made in writing to Carrier after discovery of damage and, at the latest, within (7) days from receipt; in case of delay complaint must be made within (21) days from the date the baggage was delivered.

When validated this ticket is good for carriage from the airport at the place of departure to the airport at the place of destination via the route shown herein and is valid for one year from the date of issue. Each flight coupon will be accepted for carriage on the date and flight for which accommodations will be reserved. When flight coupon is issued on an «open date» basis, accommodations will be reserved upon application subject to availability of space.

Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute, alternate carriers or aircraft and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections. The Carrier may without notice substitute aircraft, and if it deems it necessary because of technical reasons or circumstances beyond its control, cancel, interrupt, re-route, postpone, or delay any flight or continuing segments or reserved seat and decide whether any departure or arrival should be made, and this without any liability except to refund the prorated value of the ticket and baggage charges according to the unused portion of the ticket.

In the case of overloading the Carrier has the right to decide which passengers and what material will be transported.

The following notice does not apply to tickets sold in the United States for transportation originating in the United States.

The passenger shall comply with all government travel requirements. All passengers must be at the airport 70 minutes prior to the scheduled departure time. Passengers traveling to USA/ Canada must be at the airport three (3) hours prior to the scheduled departure time. Carrier is not liable for loss or expense due to passenger’s failure to comply with this provision or obligated to effect refund of fare. Applicable fares are subject to change without any previous notice. In such cases the passenger will be requested to pay the difference.

No agent, servant or representative of Carrier has authority to alter, modify or waive any provision on this contract.

NO REFUND OR REPLACEMENT WILL BE MADE IN CASE YOUR TICKET, ISSUED SOLELY FOR CARRIAGE ON GREEK SECTORS, IS LOST.

NOTICE OF BAGGAGE LIABILITY LIMITATIONS

Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid as per the Warsaw or the Montreal Conventions.

BAGGAGE INFORMATION

Baggage admitted for carriage as passenger’s baggage may only contain such articles, effects or other property of passengers as are necessary for wear, use, comfort or convenience in connection with the trip.

FOOD in semi-solid or liquid condition must be packed in wooden boxes lined with absorbent material in order to protect damages to third parties from leakage. We also draw your attention to the regulations of certain countries restricting food importation. OLIVE OIL crates may be transported only as Cargo and not as checked luggage.

The following items should NOT be included in your checked baggage BUT SHOULD BE CARRIED WITH YOU AT ALL TIMES as the carrier bares no responsibility: Medicine, jewellery, money, securities, negotiable papers, documents, samples, cameras, cellular telephones, laptops, other fragile and valuable items.

SECURITY ITEMS: For security reasons, sharp items and cutting implements such as knives, scissors, nail files etc are strictly forbidden in the aircraft cabin. All such items must be carried only inside checked luggage. If above items are found by security services, they will be removed and the company will bare no responsibility for delivery. In case of loss, the company is not liable to any compensation.

Free baggage allowance is indicated on each flight coupon.

For safety reasons, a passenger can carry into the cabin only ONE piece of hand luggage, the dimensions of which shall not exceed 23 x 36 x 56 cm in total.

 

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